Frequently Asked Questions

We offer a comprehensive range of technology services including:

• Custom Software Development
• AI & Machine Learning Solutions
• Cloud Infrastructure & Migration
• Cybersecurity Services
• IoT & Automation
• Digital Marketing
• IT Consulting & Support

Our corporate office is located at Gaur City Mall, Greater Noida West, UP. We also serve clients globally through our remote development teams.

We work with businesses of all sizes - from early-stage startups to large enterprises. We offer flexible engagement models tailored to your budget and requirements.

Our team has expertise in:

• Backend: PHP (Laravel), Python (Django), Node.js, Java
• Frontend: React, Vue.js, Next.js, Angular
• Mobile: React Native, Flutter, iOS, Android
• Cloud: AWS, Google Cloud, Microsoft Azure
• AI/ML: TensorFlow, PyTorch, Scikit-learn
• Database: MySQL, PostgreSQL, MongoDB, Redis

Yes, we offer comprehensive maintenance and support packages including:

• 24/7 monitoring and support
• Regular security updates
• Performance optimization
• Bug fixes and enhancements
• Monthly reports

Absolutely! We have extensive experience in API integration, legacy system modernization, and creating middleware to connect different platforms seamlessly.

Project timelines vary based on complexity:

• Simple websites: 2-4 weeks
• Complex web applications: 2-4 months
• Mobile apps: 3-6 months
• Enterprise solutions: 6-12 months

We provide detailed timelines after requirement analysis.

Yes, we take confidentiality seriously and are happy to sign Non-Disclosure Agreements (NDAs) before discussing your project details.

We follow an Agile methodology with these key phases:

1. Discovery: Understanding requirements and planning
2. Design: UI/UX design and architecture
3. Development: Iterative development with regular demos
4. Testing: Comprehensive QA and user testing
5. Deployment: Production launch and handover
6. Maintenance: Ongoing support and enhancements

Standard payment terms are:

• 30% advance before project start
• 40% upon milestone completion
• 30% upon final delivery

We also offer monthly retainer models for ongoing projects.

We accept:

• Bank Transfer/NEFT/RTGS
• Credit/Debit Cards
• UPI Payments
• International wire transfers
• PayPal (for international clients)

Yes, we provide detailed cost estimates after understanding your requirements. The estimate includes development costs, infrastructure costs, and any third-party service fees.

You can reach our support team through:

• Email: support@codesaint.in
• Phone: +91-11-43791919
• WhatsApp: +91-9599101029
• Client Portal: books.zoho.in/portal/codesaint

Support hours: Monday-Saturday, 9 AM - 7 PM IST

Response times vary by priority:

• Critical (P0): Within 1 hour
• High (P1): Within 4 hours
• Medium (P2): Within 24 hours
• Low (P3): Within 48 hours

Yes, we provide comprehensive training including:

• Technical documentation
• Video tutorials
• Live training sessions
• Admin panel walkthrough
• Knowledge base access